Welcome to the J. A. Russell Limited website. This website is owned and operated by J. A. Russell Limited (“JA Russell” or
The information on this website (including, without limitation, pricing information) may change at any time without
notice. We recommend that you check the website for changes before acting upon material previously obtained from
this website. While we provide the information in good faith and endeavor to ensure it is accurate, errors and omissions
may occur. We accept no responsibility for the accuracy, completeness, suitability for your intended use or timeliness of
the information on this website. You are solely responsible for the actions you take in reliance on the content on, or
accessed through, this website.
Availability of this website
Due to the nature of the Internet, JA Russell cannot guarantee or warrant that the functions on this website will be
uninterrupted or error free or that defects will be corrected or that this website or the server that makes it available is
free of any computer virus or other harmful elements. You must take your own precautions against the risk of computer
viruses or other harmful elements and we do not accept any liability for loss or damage that arises from such matters.
Intellectual Property Rights
JA Russell is either the owner or licensed user of the copyright and other intellectual property rights in the material on
this website. Everything on this website is copyrighted unless otherwise noted. You may not reproduce, adapt, upload,
link, frame, broadcast, distribute or in any way transmit the material on this website without the written consent of JA
Russell, other than to the extent necessary to view the material or as permitted by law.
on2Site portal is for Trade Customers
A Trade Customer is a customer that holds a credit account with JA Russell. Trade Customers may use the on2Site portal
section of this website to access their account information and engage in online trading with JA Russell. JA Russell may
withdraw the right of any Trade Customer to use the on2Site portal at any time without notice.
Access security for on2Site portal
A username and password is required to use the on2Site portal and access the Trade Customer’s account information
and engage in online trading with JA Russell. An Administrator Username will be provided to the Trade Customer. The
Administrator Username can create further usernames and tailor the range of information that each such username can
access using the on2Site portal. The Trade Customer is responsible for deciding whether or not to use your Administrator
Username to create other usernames for your employees or others to use. The Trade Customer is responsible for any
commitments with JA Russell made by you or on your behalf using your Administrator Username or any other usernames
created by your Administrator Username. The Trade Customer is responsible for maintaining the confidentiality and
security of your Administrator Username and password and all other usernames and passwords.
Online Trading - ordering process, pricing, availability and collection/delivery date requests
When you order goods from JA Russell using this website, you are making an offer to purchase those goods from JA
Russell. JA Russell may accept or decline that offer in its sole and absolute discretion. An order will not be considered to
be accepted by JA Russell until the goods are dispatched by JA Russell for delivery to, or pick up by, you. In all cases, the
sale and purchase of goods initiated online through this website are governed by and subject to JA Russell’s credit policy
and JA Russell’s standard Terms of Trade as amended from time to time and displayed on this website.
Unless expressly stated otherwise, the prices and charges listed on this website do not include GST. Prices do not include
installation, fixings or accessories unless expressly stated otherwise. Additional freight charges may also apply where you
have requested that the goods be delivered to you.
Prices are subject to change without notice. Please note that we reserve the right to alter prices at any time prior to
dispatch of the goods. If this should happen after you have ordered the goods, we will contact you to confirm that you
wish to proceed with the order at the altered price prior to dispatching the goods.
Online and in store pricing may differ.
All goods displayed are subject to availability. Not all branches stock or display all goods. All information on this website
regarding the availability of goods (including, without limitation, indicators as to whether a good is in stock) and stock on
hand quantities is provided as a good faith estimate and not as a commitment. We are not bound by such estimates and
are not liable for any loss, damage or other consequence arising because such information is not correct. Please note
that availability of goods and stock on hand quantities information on this website is updated overnight prior to the start
of each trading day and is not updated in “real time” to take account of purchases as they are made during the trading
If, when placing an online order for goods, you request a collection date/time or a delivery date, we will endeavor to
meet that request, but we are not bound to do so. Where we think that we will not be able to meet your request, we
will endeavor to tell you and advise an estimated ready for collection or delivery date. We are not liable for any loss,
damage or other consequence arising because a requested collection date/time or delivery date or any other estimated
ready for collection or delivery date is not met.
Remember that price information may change at any time
As noted above, the pricing information on this website may change at any time without notice. While we always
endeavor to make changes to our pricing once a month at the end of the month (with these changes being effective from
the first trading day of the next month), this is not always possible. Prices may change at other times without notice.
If you download price information from the on2Site portal section of this website to use within your business (for
example, by downloading your My Catalogue or your All Product files), it is your responsibly to ensure that the
downloaded price information that you are using at any time is up to date and accurate at that time.
All promotions (including, without limitation, special prices, give aways, other special deals or competitions) displayed on
this website are for Trade Customers only and are subject to the specific terms and conditions for that promotion. Unless
expressly stated otherwise, all promotional pricing does not include GST. All promotions apply only while stocks last.
Links to other websites
This website may contain links to other websites operated by third parties that are not associated with JA Russell. These
links have been provided solely for you to obtain further information that may be relevant to you. JA Russell has no
control over the information on these sites or the products or services on them and therefore we make no
representations regarding the accuracy or suitability of such information, services, or products. Inclusion of a link to a
third party website should not be seen as JA Russell’s endorsement of that party’s website.
By linking to sites operated by third parties, JA Russell is not authorising the reproduction of any material on such
websites, as such material may be the subject of intellectual property rights belonging to others.
While we endeavor to provide accurate information on this website, errors and omissions may occur. All material in this
website is supplied on the basis that you will make your own determination as to its suitability for use by you. JA Russell
does not accept any liability for any loss or damage which may directly or indirectly result from your use of this website
or any linked website or any advice, opinion, information, material, representation or omission (whether negligent or
otherwise) contained on this website.
To the extent permitted by New Zealand law, JA Russell makes no warranties in relation to the merchantability, fitness
for purpose, freedom from computer virus, accuracy or availability of this website or any other website.
This website is governed by and is to be interpreted in accordance with the laws of New Zealand. This website has been
designed and developed for use within New Zealand and is not intended for viewing or use by visitors outside of New