22 September 2020: COVID-19 Update
Dear Valued Customer
All J. A. Russell Ltd branches and all Radcliffe Electrical branches are open normal hours for in-store trading for
Auckland at Level 2
For our 20 branches in the Auckland region (Warkworth to Pukekohe) the following COVID-19 Alert Level 2 safety
measures continue to apply:
Please maintain a good physical distance gap between yourself and other people in the branch. At busy times,
entry into the branch will be controlled to enable this.
Please sanitise your hands on entry and follow all notices and staff instructions.
We will need to collect your contact tracing details (name, phone number and account code) when you enter the
We encourage you to order in advance online via on2Site (www.jarussell.co.nz) or by phone or email and agree a collection time or
We will be providing delivery services in a contactless manner. We will take a photo of you with the goods as
proof of delivery and your signature will not be required.
Rest of New Zealand at Level 1
For our 55 branches across the rest of New Zealand, there are no customer impacting formal Covid-19 safety measures
However, we encourage all of our customers to continue to be mindful of good social distancing and good hygiene
Thank you for your continued support. Good luck and stay safe.
CEO – J. A. Russell Ltd