• J. A. Russell Ltd
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22 September 2020: COVID-19 Update

Dear Valued Customer  

All J. A. Russell Ltd branches and all Radcliffe Electrical branches are open normal hours for in-store trading for all customers.

Auckland at Level 2

For our 20 branches in the Auckland region (Warkworth to Pukekohe) the following COVID-19 Alert Level 2 safety measures continue to apply:

  1. Please maintain a good physical distance gap between yourself and other people in the branch. At busy times, entry into the branch will be controlled to enable this.

  1. Please sanitise your hands on entry and follow all notices and staff instructions.

  1. We will need to collect your contact tracing details (name, phone number and account code) when you enter the branch.

  1. We encourage you to order in advance online via on2Site ( or by phone or email and agree a collection time or delivery arrangements.

  1. We will be providing delivery services in a contactless manner. We will take a photo of you with the goods as proof of delivery and your signature will not be required.

Rest of New Zealand at Level 1

For our 55 branches across the rest of New Zealand, there are no customer impacting formal Covid-19 safety measures in place.

However, we encourage all of our customers to continue to be mindful of good social distancing and good hygiene practices.

Thank you for your continued support. Good luck and stay safe.


Kind regards

Craig Grammer

CEO – J. A. Russell Ltd

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